getting your ProMax ready for windows 10

ProMax firmware
  • The firmware your ProMax needs depends on what kind of touch screen your Promax has.​
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  • If your ProMax has a wrench settings icon, your firmware needs to be at 3.7.0 or higher.
​​                 - Current firmware can be found in the 4100 "Component Information"​ settings.
  • Otherwise, your ProMax firmware should be at 2.7.10 or above.
​​                 - Current firmware can be found during bootup, after the GUI firmware appears.​
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  • If you have a 3D ProMax, your reconstruction computer cannot be an HP9400.
  • A system requirements link for your PC is found HERE.
Or

Didapi Software
  • The Didapi Software version needs to be compatible in relations to your ProMax Firmware version. Link to our compatibility chart chart HERE).
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  • Didapi version 5.4.0 or above is needed to be windows 10 compatible.
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  • The Didapi Software version can be found in Didapi Configuration, with in the 'Summary Tab' seen below.
  • Older versions require you to get the file version of 'Didapi.dll'.

*Note
If your ProMax or Didapi needs to be updated, this will require a technician on site from one of our authorized dealers. They will need to run the updates and calibrate afterwards.